252-441-7870
ADDRESS: 400 South Croatan Highway Kill Devil Hills NC 27948

Insurances Accepted and Billing Policies

  • Surf Urgent Care (Surf Pediatrics and Medicine) is contracted with the following insurance companies and we agree to file claims on your behalf:

  • Aetna - PPO Only
  • BCBS Commerical - PPO Only
  • BCBS State Employee (NOT part of the Clear Pricing Project)
  • Cigna - PPO Only
  • Medicare
  • Medcost
  • NC Medicaid Direct (ONLY under 18 years of age)
  • NC Medicaid Wellcare (ONLY under 18 years of age)
  • NC Medicaid Healthy Blue (ONLY under 18 years of age)
  • Optima - PPO Only
  • PHCS/Multiplan
  • Tricare - Select ONLY
  • United Healthcare - PPO Only
  • WE DO NOT PARTICIPATE WITH ANY HMO INSURANCE POLICIES, ADULT MEDICAID, ANTHEM HEALTHKEEPERS, AND BCBS CAREFIRST POLICIES WHICH DO NOT HAVE OUT-OF-AREA PRIMARY CARE COVERAGE (see required program icon for coverage). Please note, our fee schedules/reimbursements are based on primary care rates for Surf Pediatrics and Medicine; therefore, charges will be LOWER than other urgent care centers.
  • For Surf patients, we are excited to provide additional availability outside of our standard primary care hours 8 am - 5 pm, Monday through Friday timeframe. We do want to let you know in advance, that an after hours charge could be applied to your visit to help insurance companies track appointments that occur in the evenings or on weekends and holidays. Most private insurance companies, and ALL public insurance plans, cover this charge — though, in some cases, it may be applied to your deductible.
In order to file correctly to you insurance company, you MUST bring the newest copy of your insurance card. If we are not contracted with your insurance, we will not file with that insurance. You will have to be self-pay for any visits and we will send you a claim for you to file for reimbursement with your insurance. It is the patient's responsibility to verify and get a thorough understanding of their medical benefits. We bill insurance as a primary care, we DO NOT bill as an urgent care. The patient is responsible for all charges not reimbursed by their insurance carrier including but not limited to coinsurance, deductibles, and any charges associated with collection activity. The COVID-19 public health emergency will end MAY 11, 2022. PLEASE BE AWARE THAT INSURANCE WILL NOT PAY AT 100% FOR COVID TESTING AND APPOINTMENTS. There is a 3% surcharge on credit card or debit payments. If you have a question related to your individual insurance plan, please feel free to contact our Billing Department at (252) 255-5321.

Self- pay Pricing

Here at Surf Urgent Care we provide affordable and transparent self-pay rates.
Established office visit (has been seen by a Surf clinic within 3 years)
  • Child (under 18 yrs of age) - $115
  • Adult - $140
New office visit (has not been seen by a Surf clinic or after 3 years from being seen last)
  • Child (under 18 years of age) - $175
  • Adult - $175
Office visit includes a provider visit comprised of the evaluation of basic medical complaints and the corresponding basic medical treatments. After provider consultation, other diagnostic, treatments, and procedures may be required from the basic services offered in the standard self-pay rates. Such services will be charged separately and patients are expected to pay at the time of service. Please note, for services performed after 4:30 pm and on weekends and holidays, there is a $20 after hours charge for established self-pay patients. Outside labs, durable medical equipment, and radiologic interpretations are not included in the pricing and are charged separately as add-ons. Patients should expect to receive a bill from the outside vendor.
  • Diagnostic and treatment/procedure self-pay pricing:

  • Basic Metabolic Panel (BMP) - $15
  • Burn treatment - $100
  • Complete Blood Count (CBC) - $15
  • COVID-19 rapid PCR test (includes Flu/RSV) - $150
  • COVID rapid Antigen test - $50
  • Ear irrigation - $30
  • Electrocardiogram (EKG) - $10
  • Foreign object removal - $100
  • Flu A/B Antigen - $20
  • Incision/Drainage - $125
  • Injections* - $40 - $75
  • IV fluids - $75
  • Mononucleosis Spot - $10
  • Nail removal - $100
  • Nebulizer treatment - $10
  • Pregnancy Test - $10
  • RSV Antigen - $10
  • Splint - $30
  • Strep test - $10
  • Suture repair/removal* - $150 - $250
  • tetanus, diphtheria, and pertussis (tdap) - $60
  • Urine Analysis - $5
  • X-ray diagnostic test*- $50 - $125
*: Prices vary upon level of treatment required.If other services are required which are not listed above or are beyond the normal times associated with abover services, our office staff will discuss the different fees associated with the patient prior to administration and gain authorization.