Fast & Friendly Urgent Care

We accept various insurance plans, including Aetna, BCBS, Cigna, Medicare, and Medcost. Our pediatric urgent care services are designed to provide your family with prompt, reliable care when they need it most.

We accept Medicaid for ages under 19, including plans like Healthy Blue, Trillium, and UnitedHealth. We also work with PPO, POS, and HMO plans through PHCS/Multiplan and Sentara/Optima. Please check coverage details for additional plans.

We bill insurance as a family practice, and we DO NOT bill as an urgent care. Our fee schedules and reimbursements are based on primary care rates for Surf Pediatrics and Medicine; therefore, charges will be LOWER than those at other urgent care centers. 

The patient is responsible for all charges not reimbursed by their insurance carrier, including but not limited to coinsurance, deductibles, and any charges associated with collection activity. 

There is a 3% surcharge fee on non-cash payments.  HSA payments are exempt from this fee. By choosing our health services, you can expect more affordable medical attention compared to typical pediatric urgent care facilities.

Affordable self-pay rates are available for patients without insurance. Our team will guide you through fee options for exams, diagnostics, and treatments to ensure quality care is accessible.

Extended hours are available outside our regular schedule from 8 am to 4:30 pm. A small after-hours fee may apply for visits during these times.

Questions? Our caring team is ready to assist you. Call us at (252) 255-5321 for insurance questions or to schedule your urgent care visit.